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Warranty & Exchange Policy
We promise one to one exchange for any product/printing defect & serious colour issue.
1. Please submit your official Invoice & defect product/printing for replacement.
2. Replacement for same item only, change of design, size & dimension will be treated as chargeable item.
3. Please allow normal production time for printing replacement.
4. Customer should have their product/printing Quality & Quantity check upon collection. We shall not be responsible for any issue regarding product/printing Quality & Quantity once the product/printing out of office. (example: quantity issue or damage due to external environmental factor, such as damage in transit, mishandling...etc.)
5. Warranty valid for 3 days from date of collection, any claiming after this will not be entertain.
6. Warranty does not cover malicious or inappropriate treatment. (Please check with our Customer Service about the appropriate use)
7. We have the right to refuse any replacement & reserve the right for final decision.
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